Amart Furniture, 315 Parramatta Road, Auburn

Reviews

• Li Wu

  29.12.2017
  ★ ☆ ☆ ☆ ☆
  Well, can I give less than 1 star? The first time went to shopping at Amart, the experience is from bad to worse. Firstly I received wrong stock. I ordered 2 sofa, same color, but the store place the wrong order, one grey, one light blue. And dinning table which we received was damaged.
  Well we waited for 4 weeks more to received our replacement sofa. The sofa was damaged when we opened up the package. I called up the store to seek for solution. They advised me to use that damaged piece first then see when they can replace it for me. Not very nice customer services. I just can’t be bother to wait for 4 more weeks to get my replacement. Not to mentioned, I advised the lady at store that i am pregnant, I will need to assemble it the damaged one to sit down for now as not legs, it’s too low to sit down, she said you should be able to sit down it without the assamble it. Well, I am sure if she is pregnant 8 months, she would know my stress of going through all these trouble and why I asked for solution ASAP.
  Anyway, we decided to return the stock to them and get from elsewhere. Hopefully we can receive the right stock and good condition stock not wasting our time.
  Amart has not yet confirmed if we can cancel the transaction.

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